BR Healthcare Services would conduct a comprehensive review of the status of current Accounts Receivable to include, but not be limited to, collection systems, billing procedures, and follow up.
The company would review sample patient bills and all office forms, current Fee Schedule, charges, adjustments, and payments (by payor class), a detailed aging report, EOBs, Managed Care contracts, follow up letters, and all current Business Office policies and procedures. BRHS would also evaluate scheduling, operational procedures and work flow, productivity, account accuracy, charge capture, and current staffing levels and personnel qualifications.
Upon completion, a written report will be provided to the client outlining all areas of concern and detailing any actions taken to correct these areas. The report will also provide a plan for the facility to follow to eliminate future recurrences of the same or similar situations.